Frequently Asked Questions
Everything you need to know about ordering, printing methods, turnaround and shipping.
There isn't one for DTF and DTG printing, so you can order a single shirt. Screen printing and embroidery start at 12-25 pieces depending on the design, because setup costs make smaller runs poor value.
Standard DTF / DTG orders take 3-5 working days after artwork approval. Need it sooner? Express printing takes 1-2 days, and artwork approved by 11am can be printed the same day.
Yes. We deliver to every corner of the UK by tracked courier. Express UK delivery takes 1-2 days, standard delivery 2-4 days, and large orders 3-5 days.
Absolutely. Local London collection from our Central London shop is free. We'll email you as soon as your order is ready to pick up.
It depends on the garment, the print method and the quantity. Every quote is itemised in GBP so you can see exactly where the money goes, and bulk discounts kick in from 25 pieces.
Vector files (AI, EPS, SVG, PDF) are ideal. High-resolution PNG or JPG (300 dpi at print size) also works. Got something rougher? Our design team will redraw it, usually free of charge.
Always. Every order gets a free digital mockup showing your design placed and sized on the exact garment and colour you ordered. Nothing is printed until you approve it.
DTF and DTG suit full-colour designs and small runs, embroidery gives a premium finish on polos, caps and workwear, and screen printing is the best value for bulk orders. Not sure? Ask us and we'll recommend the best option.